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How To Run A Perfect Community

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Ben Offline Newbie
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09-29-2014, 06:44 AM #1
Community Management has made a ton of progress since the first Community Manager Appreciation Day held in 2009. Now, Community Managers connect with their respective audiences on new platforms and in new formats. Few very successful platforms are Pinterest and Instagram. The online discussions have ended up more refined with tools that permit these Community Managers to host live video chats and curate social updates.

Anyhow, in the midst of the excitement of these progressions, it appears we have lost something and this something is the fact that we’ve overlooked why we got into this business and that whole of this scenario is about people. Before we get up and move forward, how about we return to our roots.

Thus, here are ten strategies to managing a perfect community:

Find an approach to incorporate Multiple Social Channels – Warby Parker is known for conveying wonderful customer service on social networking. Over a long period of time, the organization’s social group answers clients’ inquiries on Twitter keeping a dedicated YouTube video that was made particularly to answer an inquiry. The team makes use of this video for even thanking their clients for their shared views and content with respect to the brand on social media.

Pick a Consistent Tone When Communicating – Understand that picking a steady tone when speaking with your clients on online networking is very important, particularly since it is an open platform. Pick a “voice” that goes with your business and reflects your common impression of the themes your business discusses to abstain from sounding constrained and insincere to your community.

Make Each Member Feel Valued with a Shout Out – Group members are excited when your brand performs an activity as straightforward as favorite, re-tweet, re-blog, etc. Taking the time to screen what your community is saying about your brand is critical, instructive and quick.

Read all 10 tips: [Only registered and activated users can see links Click here to register]

Ashley Offline Newbie
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09-29-2014, 07:40 AM #2
This is a very complex and thorough guide. You've listed some great points though, although a bonus would of been adding a little bit of helpful information to guide people on the dos/donts when advertising and promoting a community.

10/10 on the guide though, great work!

MadaraUchiha Offline Batman(Admin)
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09-29-2014, 09:24 PM #3
Great work.........

" Justice is subject to dispute; might is easily recognized and is not disputed. So we cannot give might to justice, because might has gainsaid justice, and has declared that it is she herself who is just. And thus, being unable to make what is just strong, we have made what is strong just."

Mir Ghafor Offline Newbie
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10-04-2014, 03:25 AM #4
nice, thanks for your post!

identityissues8 Offline Rookie
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10-04-2014, 12:13 PM #5
The link at the bottom of your post (to read the rest of the tips) is broken.

Ben Offline Newbie
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10-04-2014, 12:18 PM #6
Fixed. Smile

Saint Francis Offline Prophet of Jeebus
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10-24-2014, 02:02 PM #7
Very good insight.

cari104 Offline Newbie
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11-01-2014, 03:28 PM #8
We don't all run corporate web forums though.  Any advice for hobby or other kinds of web forums? Smile

Thanks for the article though Smile

onecanvasonesoul Offline Newbie
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11-20-2014, 08:15 AM #9
Thank you so much for posting. I found this so helpful!

Pepsi Blue Offline Newbie
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11-23-2014, 12:31 PM #10
 I learned a lot from this post. It is obvious that you went into a lot of work creating this piece. I really appericate it. I will make sure to keep those in mind when I go about my business.

 Thanks again!








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